A BLOG ABOUT EXPERIENCE BRANDS – marketing
Somewhere along the line, all of us in Marketing became obsessed with Words. I’m not sure how or why it happened. But it did. And I must accept my fair share of the blame. All those positioning statements, messages, slogans, differentiators, USPs, facts and figures. 

Words, words, words. Blah. Blah. Blah.
So the creative process, more often than not, seems to be about finding the most clever construction of well chosen words followed by finding appealing ways to visually dramatise those words.
But why do we insist on always starting with the words; the quest for a magic formula? It probably goes back to the fact that all of us believe we are working in marketing communications; the science of telling people things and the art of making those things seem appealing.
There’s just one major problem - there’s no such thing as a captive audience anymore. Our ‘communications targets’ are not empty vessels waiting for our carefully constructed message to hit them between the eyes.
They’re people. With needs. With expectations. Who are in control. We’ve known that for years and yet still choose, in the main, to ignore it. But if we stop ignoring it and start listening then we’re duty-bound to ignite our creative processes with new questions. Not What should we tell them? but What can we do for them? How can we help them as people? How can we answer their needs? How can we meet their expectations? And how do we give them more control?
Sure, the answer will involve words somewhere along the way. But it will start by addressing needs. And not ours but theirs.

The trouble with Marketing Communications is right there in front of us: the world doesn’t need marketing and it doesn’t need communications.

It needs purpose, utility and ingenuity.

Somewhere along the line, all of us in Marketing became obsessed with Words. I’m not sure how or why it happened. But it did. And I must accept my fair share of the blame. All those positioning statements, messages, slogans, differentiators, USPs, facts and figures.

#marketing #insights #marketing communications #creative process

The Most Awkward Interview… by Heineken of course. 

No- one likes a dry interview, so imagine if you turned the interview into a brand experience –and the candidate that was most engaged was awarded the job.

#Heineken #football #jobinterview #prank #marketing #soccer

Last night many Americans tuned in to President Obama’s SOTU which was quickly followed by a rebuttal from R. Senator Marco Rubio. During his speech Rubio awkwardly reached for a bottle of water (Poland Springs).

Per usual these days, Twitter and the internet started buzzing about the moment but Poland Springs was no where to be found. Their twitter account has been inactive for almost 2 years and their only response came today in the form of the above photo captioned “Reflecting on our cameo. What a night!” They missed their Oreo moment and an opportunity for FREE marketing courtesy of social media. Now keep in mind that Oreo has since credited their big moment to their quick thinking digital agency as well as brave marketing execs but as marketers it’s our job to be present in pop culture for moments exactly like this one. 

Last night many Americans tuned in to President Obama’s SOTU which was quickly followed by a rebuttal from R. Senator Marco Rubio. During his speech Rubio awkwardly reached for a bottle of water (Poland Springs).

#oreo #superbowl #poland springs #sotu #marketing #digital #jack morton #trends #insights

The 2013 International CES was the largest CES in the show’s 45+ year history — featuring 3,250 exhibitors across 1.9 million net square feet of exhibit space (about 45 football fields). But many onlookers have been left confused by the show’s re-emergence. Who attends CES today? Should my brand attend? How can we reach our target audience in 2014?

#ces #ces2013 #2013ces #consumer electronics show #tradeshow #trends #marketing #branding #advertising #insights

Oreo wins the Superbowl!

The best moment of the big game last night was Oreo’s brilliant and immediate response to the blackout.  The ad (“You can still dunk in the dark”) was written, designed, approved, and tweeted within minutes of the lights going down in the Superdome.  

It’s a great example of a true agency/client partnership (clients and creatives holed up in a Super-bunker together responding in real time!) and moving at the speed of our new world.  Well done.

#oreo #superbowl #marketing #real time #insights #inspiration

It’s 2013. Now what?

Now that it’s January, we’re back to work and everyone seems to have a series of predictions on what the year will bring from a marketing perspective. Here are my top three:

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#brand experience #big data #relationships #agencies #integration #brand #marketing #trends

Chipotle is running mobile ads but forgot one important thing- optimization. The ads are difficult to see and don’t fit a mobile screen, cutting off the text and visuals. This poor execution takes away from the campaign, ruining the user experience.

If you want people to engage you have to make the experience simple and intuitive. 
And seriously- who didn’t test this before it went live? 

Chipotle is running mobile ads but forgot one important thing- optimization. The ads are difficult to see and don’t fit a mobile screen, cutting off the text and visuals. This poor execution takes away from the campaign, ruining the user experience.

#mobile #digital #marketing #design #user experience #chipotle #mobile marketing

Chick-fil-a’s Controversial Marketing Strategies

The marketing strategy of Chick-fil-a has become a hot debate. The company has traditionally embraced its Christian-roots through sponsoring Christian charities and closing on Sundays. Recently the president of the company, Dan Cathy, took it a step further when he publicized the company’s stance on gay marriage. Cathy stated to the Baptist Press, “We are very much supportive of the family — the biblical definition of the family unit. We are a family-owned business, a family-led business, and we are married to our first wives. We give God thanks for that.”

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#Chick-fil-A #family #marketing #submission

Was Jefferson, Franklin, or Adams the best marketer?
While we equate the 4th of July to patriotism, fireworks, barbecues, and parades, the holiday is also a celebration of marketing. As emphasized by Lisa Arthur on Forbes.com, “back in 1776, our Founding Fathers had to spread their message, ‘sell’ their ideas and mobilize the colonists to continue the fight for independence from Great Britain.”

Click here for a fun read about how some of our country’s most important men are viewed through a “modern marketing lens,” and find out who would be an avid tweeter, Pinterest user, or YouTube uploader.
Happy Independence Day!

Was Jefferson, Franklin, or Adams the best marketer?

While we equate the 4th of July to patriotism, fireworks, barbecues, and parades, the holiday is also a celebration of marketing. As emphasized by Lisa Arthur on Forbes.com, “back in 1776, our Founding Fathers had to spread their message, ‘sell’ their ideas and mobilize the colonists to continue the fight for independence from Great Britain.”

#4th of July #Patriotism #Founding Fathers #Marketing #Early marketing #Holiday

Women control and influence over 80% of U.S. spending (65% worldwide). 31% of moms admit lingering longer in the shower, running errands and commuting just to get some alone time. 91% of women feel that advertisers don’t understand them. Welcome to a world of new realities that flips the way we think about and market to women on its head. 

On June 6, 2012, Jack Morton convened a panel in Boston with senior marketers from P&G, Reebok, SUBWAY® and Wayfair.com to debut our new research and discuss best practices related to marketing to today’s women. Emerging from that event is our new white paper “Beyond Pink: Marketing to Women 2012,” which reviews highlights from our research and guidelines for effectively reaching women in an increasingly complex world.

Is your brand ready to go BEYOND PINK?

#marketing #advertising #marketing to women #advertising to women #brand experience