A BLOG ABOUT EXPERIENCE BRANDS
thestringbetweenthecans:

The death of retail has been greatly exaggerated. A new study conducted by Nielsen shows that 77% of smartphone users who make a purchase after looking up retail-related information on their device buy in-store. How well have you integrated your channels? 

thestringbetweenthecans:

The death of retail has been greatly exaggerated. A new study conducted by Nielsen shows that 77% of smartphone users who make a purchase after looking up retail-related information on their device buy in-store. How well have you integrated your channels? 

brittanyselmi:

New toy #official #3D #makerbot

brittanyselmi:

New toy #official #3D #makerbot

#trends #3d #makerbot #culture

Today we released our annual research, Best Experience Brands. 
As you can see from the infographic, millennials truly value experience. But then again, why wouldn’t we? We’ve grown up in an age where we want more from brands than just a product or a rude sales person. 
Read about the rest of our takeaways on slideshare.

Today we released our annual research, Best Experience Brands

As you can see from the infographic, millennials truly value experience. But then again, why wouldn’t we? We’ve grown up in an age where we want more from brands than just a product or a rude sales person. 

Read about the rest of our takeaways on slideshare.

#research #insights #best experience brands #brand experience #infographic #millennials

The experience gap: a business opportunity, not just a brand opportunity
Lots of companies talk a good game about the value of a differentiating experience. Yet new research released today by Jack Morton shows that most people still rate companies’ actual experiences quite poorly.
Why is that?

Based on feedback from 4,000 consumers in the US, UK, Australia and China, much of the gap is due to the fact that most brand experiences aren’t all that unique (see chart). In almost every instance, fewer than half of people, sometimes as few as a paltry third, rate brands’ experiences as differentiated from their competitors’.
Worse, people emphasize the importance of experience drivers like the opportunity to try out products or special incentives such as free shipping or discounted service—yet they say brands aren’t actually performing well against these drivers. 
Why is it so important for brands to fix this? With over half of people worldwide saying they’ll pay more for a great experience, differentiating on the basis of experience and delivering beyond expectations aren’t just marketing opportunities—they’re business opportunities.
Read the Best Experience Brands 2013 study on our Slideshare channel.

The experience gap: a business opportunity, not just a brand opportunity

Lots of companies talk a good game about the value of a differentiating experience. Yet new research released today by Jack Morton shows that most people still rate companies’ actual experiences quite poorly.

Why is that?

#trends #insights #best experience brands #research

Nearly 5 months after Twitter launched Vine-the 6-second video app-it’s time to call out its early adopter rockstars. Here are my top 5 favorite brands using Vine to create innovative content that truly adds value to their consumers’ experience. 
 

 1. ASOS: We all love that moment when your online order arrives in the mail, and it’s time to (savagely) unpack the box. ASOS took this familiar moment and turned it into a brilliant earned media opportunity by asking customers to upload Vines of their “unpacking” moments with #ASOSUnbox. Extra points for the brand’s incentivized participation—they gave lucky viners ASOS giveaways in return.
 
 2. GE: Instead of fighting the 6-second constraint of the tool, GE embraced it fully with its #6secondscience series, playfully and effectively illustrating experiments and scientific knowledge in mini-segments, much like TEDed. This is a brilliant content platform for GE to build its perception as a creative and inventive brand.
 
3. Nordstrom: When Nordstrom released its “Pass the Puma” Vine, it immediately went viral and with good reason: it’s a perfect example of the creativity we unleash when we think beyond the literal boundaries of a medium.
 

 4. Wolverine, the movie: By nature, Vine is an experimental platform, so it’s no wonder that people are still trying to figure out how to use it effectively. But, when Wolverine’s director teased the film with this Vine-trailer, it felt like a true epiphany. There is something so intuitive about adapting film trailers- a film convention that is essentially a tightly-edited, graphic, and non-linear montage to a 6-second version with Vine.
 
5. Lucky Magazine: One thing’s for sure, it takes time and extensive preparation to create great Vines. This isn’t your “slap a filter on it” app. But when people get it right, our hearts can’t help but warm with wonder for the film craft. The popularity of stop motion on Vine is a testament to this, and so I was thrilled to see Lucky Magazine using this tedious animation technique to showcase summer fashion trends with its Vine.
 
 

Nearly 5 months after Twitter launched Vine-the 6-second video app-it’s time to call out its early adopter rockstars. Here are my top 5 favorite brands using Vine to create innovative content that truly adds value to their consumers’ experience. 

 

#vine #mobile #app #brandexperience #trends

Each week I ask one of our talented people to share a bit about themselves, their work, and what inspires them.
MEET EMILY.


Who are you?Emily McKnight - reader, camper, baker. And Senior Strategy Coordinator.   I was born and raised in Kansas City, MO, but now work at the Jack office in San Francisco.
What is your favorite experience brand?
Virgin America is one of my favorite brands. They have a consistent style that really gets across their identity - fun, friendly, stylish, and luxurious.
What are you kind of obsessed with at the moment? 
My fiancée, Ally, got me hooked on Buzzfeed. It’s full of news, gossip, trends, and fashion. Game of Thrones comes in close second and is often featured on Buzzfeed. 
What makes you brave?
Coming out all the time! See, I just did it in the previous question. 
It’s something I have to do constantly and I always have to judge how people will take it. I had a past employer tell me to hide it, so even when someone asked about my personal life, I had to tell them I was single.
I’ve decided to stand up for myself and I won’t accept that again. I am who I am. I think these struggles have helped me become a more confident person. Luckily the world is becoming more accepting.
Tell us about the last great experience you had, worked on, or wish you’d been a part of.
I’m in a constant state of new and great experiences with planning a wedding. Ally’s proposal was an amazing experience. You can read about it here: www.mywedding.com/allyandemily/.
What’s your alternative career fantasy?  
A mix between a food and wine blogger and a fantasy book reviewer. Who can go wrong with food, wine, and adventure?!

Each week I ask one of our talented people to share a bit about themselves, their work, and what inspires them.

MEET EMILY.

#culture #people #jack morton

Somewhere along the line, all of us in Marketing became obsessed with Words. I’m not sure how or why it happened. But it did. And I must accept my fair share of the blame. All those positioning statements, messages, slogans, differentiators, USPs, facts and figures. 

Words, words, words. Blah. Blah. Blah.
So the creative process, more often than not, seems to be about finding the most clever construction of well chosen words followed by finding appealing ways to visually dramatise those words.
But why do we insist on always starting with the words; the quest for a magic formula? It probably goes back to the fact that all of us believe we are working in marketing communications; the science of telling people things and the art of making those things seem appealing.
There’s just one major problem - there’s no such thing as a captive audience anymore. Our ‘communications targets’ are not empty vessels waiting for our carefully constructed message to hit them between the eyes.
They’re people. With needs. With expectations. Who are in control. We’ve known that for years and yet still choose, in the main, to ignore it. But if we stop ignoring it and start listening then we’re duty-bound to ignite our creative processes with new questions. Not What should we tell them? but What can we do for them? How can we help them as people? How can we answer their needs? How can we meet their expectations? And how do we give them more control?
Sure, the answer will involve words somewhere along the way. But it will start by addressing needs. And not ours but theirs.

The trouble with Marketing Communications is right there in front of us: the world doesn’t need marketing and it doesn’t need communications.

It needs purpose, utility and ingenuity.

Somewhere along the line, all of us in Marketing became obsessed with Words. I’m not sure how or why it happened. But it did. And I must accept my fair share of the blame. All those positioning statements, messages, slogans, differentiators, USPs, facts and figures.

#marketing #insights #marketing communications #creative process

thestringbetweenthecans:

Here’s a very cool brand experience that involves only 3 ingredients - frozen water, soda cans, and the rays of the sun. Watch as a clever idea creates memorable brand moments.

#brand experience #inspiration #7 up #melting machine

Asia Pacific News

Jack Morton Australia Director of Operations Edward Scott has re-located to Hong Kong to take up the position of Managing Director.

Read more

#culture #australia #hong kong #news #people #jack morton

Thanks to a company in Rotterdam we can now dance our way to a greener planet. Sustainable Dance Floor tiles convert kinetic energy to electricity, making it possible to create dynamic experiences that power themselves.

Thanks to a company in Rotterdam we can now dance our way to a greener planet. Sustainable Dance Floor tiles convert kinetic energy to electricity, making it possible to create dynamic experiences that power themselves.

#inspiration #design #Experience Design #dance #sustainability